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- What is an eSIM and how does it work?
- Is my device eSIM compatible?
- Can I top up my eSIM?
- How do I choose the right data pack?
- Do I need to activate roaming?
- What speeds can I expect?
- How can I directly install and activate an eSIM on Apple device?
- Why purchase your travel eSIM before traveling?
- How can I directly install and activate an eSIM on Apple devices?
- How can I install an eSIM on Apple devices via QR code?
- How can I install an eSIM on Android (Samsung, Google, Xiaomi, etc.) devices via QR code?
- How can I directly install and activate an eSIM on Android (Samsung, Google, Xiaomi, etc.) devices?
- When does my data pack activate?
- Can I use my data pack or eSIM as a Hotspot?
- Does my eSIM include with a phone number?
- How do I check my remaining data?
- How long will my eSIM stay active?
- What happens when I run out of data or validity days?
- How can I request a refund for my eSIM?
- What payment methods does rova accept?
- My eSIM payment won’t process
- Are there any hidden fees when purchasing an eSIM?
- How to get a receipt for your eSIM purchase?
- Where to find my eSIM Order History?
- How to check if my device is compatible?
- Which phones are compatible with rova travel eSIMs
- Is the Samsung Galaxy 21 eSIM compatible?
- Is the Google Pixel 3 eSIM compatible?
- Is the Samsung Galaxy S20 FE eSIM compatible?
- Is the iPhone 8 eSIM compatible?
- I can’t activate my travel eSIM. What should I do?
- My eSIM is activated, but not working. What should I do?
- I received an error while scanning the QR code. What should I do?
- Why is my data speed slow?
- I am not seeing any service bars right after installing the eSIM?
- How to fix my eSIM connection issues?
How can I install an eSIM on Apple devices via QR code?
NOTE: You need internet connectivity to install the eSIM
Installation steps
1. Scan the QR Code
- Hard press the QR code and tap "Add eSIM" (works only in Safari on iOS)
- Or scan the QR code with your camera
- Find the QR code in your email or installation guide
2. Complete the Installation
- Follow on-screen instructions
- Select your personal SIM as your default line for calls and SMS Select your personal SIM for iMessages & FaceTime
- Select your new eSIM as the source for "Mobile Data"
- Tap "Update later" for the preferred line
3. Confirm Success
- Check your "SIMs" list in "Mobile Service" ("Mobile Data" for iOS 16 and earlier)
- The eSIM line should appear with the toggle turned "On"
4. eSIM installation successful
Your rova travel eSIM is now installed on your iOS device.
NOTE: Complete these steps once you arrive at your destination
Activation steps
1. Enable Data Roaming
- Tap your newly added rova travel eSIM pack in "Mobile Service"
- Turn on "Data Roaming" using the toggle
2. Set eSIM as Preferred Data Pack
- Go back to "Mobile Service" and then to "Mobile Data"
- Select your newly installed eSIM pack as your internet data source
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