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Everything you need to know about our travel eSIM
Welcome to our FAQ page, we have compiled a list of commonly asked questions to provide you with quick and informative answers.
Top common issues
How to fix my eSIM connection issues?Can I purchase an eSIM now and activate later?Where to find my eSIM Order History?Why purchase your travel eSIM before traveling?Is my device eSIM compatible?Can I top up my eSIM?How to transfer eSIM to another device?What payment methods does rova accept?My eSIM is activated, but not working. What should I do?How do I check my remaining data?Can I use my data pack or eSIM as a Hotspot?How do I know that my eSIM is activated and working?Where do I find my QR code for eSIM installation?How can I install an eSIM on Android (Samsung, Google, Xiaomi, etc.) devices via QR code?How can I install an eSIM on Apple devices via QR code?How can I directly install and activate an eSIM on Apple devices?Should I buy my eSIM before travelling or upon arrival?What makes rova travel eSIM different from other eSIM providers?What is an eSIM and how does it work?
Do you still need help?
Contact us at WhatsApp or email for support
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Ready to travel?
Download rova app and you’re good to go to any destinations you want and stay connected 24/7.