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I can’t activate my travel eSIM. What should I do?

Try the following:

1. Compatibility check

Make sure your device supports eSIM and is carrier unlocked

2. Connect to the internet:

Use a stable Wi Fi or data connection during installation

3. Check the QR code:

Scan it again or enter the activation code manually

4. Review the installation steps:

Make sure all steps were completed correctly

5. Restart your device:

Then try again

6. Contact support:

If activation still fails, our support team can help


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Table of Contents

1. Compatibility check
2. Connect to the internet:
3. Check the QR code:
4. Review the installation steps:
5. Restart your device:
6. Contact support:
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Do you still need help?

Contact us at WhatsApp or email for support

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Download the rova travel eSIM app

Easily purchase, manage, and top up eSIMs on-the-go.

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  • 190+ countries covered
  • Installs in minutes
  • No roaming bill surprises