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My eSIM is activated, but not working. What should I do?

Try these steps:

1. Check your eSIM settings:

Make sure rova eSIM is installed, turned on and selected for mobile data

2. Check network coverage:

Move to an area with a stronger signal if needed

3. Turn on Data Roaming:

Make sure it is enabled for your rova eSIM

4. Restart your device:

This can refresh the network connection

5. Turn off Wi Fi:

Confirm that mobile data is working through the eSIM

6. Contact support:

If the issue continues, reach out to our support team


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Table of Contents

1. Check your eSIM settings:
2. Check network coverage:
3. Turn on Data Roaming:
4. Restart your device:
5. Turn off Wi Fi:
6. Contact support:
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Do you still need help?

Contact us at WhatsApp or email for support

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